Privacy Policy

Last updated: February 15, 2024

Romantiс AI (hereinafter “Romantiс AI” or “We”) values the privacy of all of our users and has established this Privacy Policy to show commitment to these rights and to safeguard your privacy. Please refer to this Privacy Policy to find out how to contact us if you have any questions about the contents herein. By using our app, website or other related services (hereinafter “Service”) you consent to the contents of this Privacy Policy.

1 PRIVACY POLICY

When you visit any website, app you are providing a range of personal data about your visit to the operators of the website, depending on the actions you take. This is also the case with Romantiс AI. You should always understand the privacy policies on any website when supplying personal data during your use of the Service. You should always ask for a copy of the privacy policy if the website does not make such available to you.

We will only use the personal data you share with us during your use of our Services. Unless specifically mentioned, we do not use your personal data for any other reason. We will never sell your personal data to a third party, and we will never give a third party access to your personal data, except as may be provided in our Terms of Services and/or this Policy or unless required to do so by law.

2 TYPES OF PERSONAL DATA COLLECTED, USE AND SHARE OF THE COLLECTED PERSONAL DATA

We neither rent nor sell your information to anybody. Communication with your virtual friends is not shared with any other company, except for our affiliate companies or legal representatives, or service.

We collect information you intentionally provide us with, as well as some technical information from your mobile device or web browser.

The list of personal information collected and stored throughout your experience with Romantiс AI. Some of this information may be shared with service providers helping us to deliver your experience with Romantiс AI, each of such service is set forth below:

TYPE OF INFORMATION COLLECTED REASON FOR COLLECTING WHEN IT IS COLLECTED

Name

To enable personalized conversation with chatbot.

When user create or edit profile

Gender

To enable personalized conversation with chatbot.

In text & voice chat with chatbot

Other profile information, like interests, hobbies, occupancy, etc

To enable personalized conversation with chatbot.

In text & voice chat with chatbot

Email (primary account)

To enable restore of purchase data.

When purchasing or resting purchase in the app or on website.

Facts about user

To enable personalized conversation with chatbot.

In text & voice chat with chatbot

People mentioned in chat

To enable personalized conversation with chatbot.

In text & voice chat with chatbot

Usage data

To track and analyze performance metrics for further application improvement.

When using app or website.

Messages

To improve the quality of text communication of chatbot and to develop it’s AI.

In text & voice chat with chatbot

Images you send to virtual persona or use while creating you own

To enable recognition of object and face and appropriate reaction to images that you share with chatbot

In text & voice chat with chatbot. During creation of personalized chatbot.

Voice messages sent to virtual persona

To improve the quality of voice communication of chatbot and to develop it’s AI.

In text & voice chat with chatbot

3 DEVICE INFORMATION

We collect certain information from and about the computers, phones, and other web-connected devices that you use to access Romantiс AI. We unify this information across different devices you use.

The device information also helps us conduct user research across our customer demographics, interests and behavior. None of this information may identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

DEVICE INFORMATION DESCRIPTION

Identifiers

Unique identifiers, including device ID.

Device attributes

Information regarding operating system, hardware, and software versions, browser type.

Data from device settings

Information you allow us to receive through device settings you turn on, such as access to your camera or photos.

Network and connections

Information such as the name of your mobile operator or ISP, language, time zone.

Cookie data

Data from cookies stored on your device, including cookie IDs and settings (only for the Website).

4 COOKIES

We use analytics packages from trusted third parties in order to constantly improve your browsing experience on our website/app. Our trusted partners help us serve advertising and analytics and may place cookies on your device. Please read their privacy policies to ensure that you are comfortable with the manner in which they use cookies.

  1. Use of Google Analytics, Google DoubleClick are subject to Google Privacy Policy;
  2. Use of Facebook Pixel is subject to Facebook Privacy Policy;
  3. Use of Amplitude is subject to Amlitude Privacy Policy;
  4. Use of OneSignal is subject to OneSignal Privacy Policy;
  5. Use of Firebase is subject to Firebase Privacy Policy

For more information, please see our Cookies Policy.

5 MODE AND PLACE OF PROCESSING THE PERSONAL DATA

The Data controller processes the personal data of users of Romantiс AI in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the personal data.

The personal data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data controller, in some cases, the personal data may be accessible to certain types of persons in charge, involved with the operation of the website (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Data controller.

The Data controller has secure certificates from VeriSign and McAfee that show the app and website are approved, fully tested, and certified by these two expert security systems. This means that you are safe from any viruses, identity theft, spyware, fraudulent credit card activity, spam, and internet scams.

The Personal data is processed at the Data controller's operating offices and in any other place where the parties involved with the processing are located.

6 RETENTION TIME AND DELETION OF PERSONAL DATA

You have the right, at any time, to change or delete your Personal data by deleting your profile at App or website.

You may also send a request to our Support Team and they will guide you through the process.

The Personal data is kept for the time necessary to provide the services to you and you can always request that the Data controller suspend or delete your personal data. If You wish to delete personal data we have collected during your use of Website / app, you should send a request to our Support Team. Processing of your request will take some time to take effect. Thank you for your patience. Please note that changing or deleting your personal data will only change or delete the data in our database for purposes of future activities and for managing future communications. These changes and deletions will not change or delete emails or personal data website / app may have already forwarded to other users or credit card companies or any other third parties, all as provided above in this Privacy Policy. Further, if you delete your personal data from the Website / app, but continue to use other our services, you may receive emails from us regarding those services. However, we may elect to keep your personal data, subject to the requirements of the law and legitimate interests of the Data controller.

Please note that, even after termination of membership and deletion of any personal data, termination of any license granted hereunder, some content may continue to exist because of cached internet pages beyond the control of Romantiс AI.

7 CHANGES TO THIS PRIVACY POLICY

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8 DATA CONTROLLER CONTACT INFORMATION

Data controller of the website is Romantic AI Inc, 2093 Philadelphia Pike 6832, Claymont, Delaware, 19703, United States

9 RIGHTS OF EU USERS

In addition to rights set out in this Privacy Policy, if you are located in the European Union, as a data subject (a person whose personal information is collected, stored and processed) you have several rights under GDPR:

  • You have the right to obtain confirmation if your personal information is being processed by us. If that is the case, you can access your personal information and the following information: (a) the purposes of the processing; (b) the categories of personal information; (c) to whom the personal information has been or will be disclosed; (d) the envisaged period for which the personal information will be stored, or the criteria used to determine that period.

If you would like to have a copy of your personal information from us, we will provide it based on(1) you will prove your identity, (2) it will not adversely affect the rights and freedoms of others.

  • You have the right to demand that we erase your personal information, and we shall erase it without undue delay where one of the following grounds applies: (a) this personal information is no longer necessary in relation to the purposes for which they were processed; (b) you withdraw consent if the processing was based on your consent, and where there is no other legal ground for the processing; (c) you object to the processing and there are no overriding legitimate grounds; (d) your personal information has been unlawfully processed; (e) your personal information is to be erased for compliance with a legal obligation.
  • You have the right to receive your personal information which you provided us in a structured, commonly used and machine-readable format and have the right to transmit those data to another company, where: (a) the processing is based on your consent or on a contract; and (b)the processing is carried out by automated means.
  • You have the right to withdraw you consent for processing of your personal information at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
  • You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal information infringes GDPR.

10 ACCEPTANCE OF THIS PRIVACY POLICY

Our website, app and your use of it, including any issue concerning privacy, is subject to this Privacy Policy and the related Terms of Use. When you use our Romantiс AI, you accept the conditions set out in this Privacy Policy and the related Terms of Use. You signify and guarantee that you will never generate any databases, websites, software, legal entities and services that compete with Romantiс AI. Such behavior will be fully investigated, and necessary legal action will be carried out, including, without limitation, civil, criminal, and injunctive redress.

The acceptance of this Privacy Policy and applicable Terms of Use are considered as a pre-condition for the use of Romantiс AI and our services.